The golden rule in dealing with difficult people is: try NOT to escalate the problem, not to make the situation worse. The word 'escalate' is similar in meaning to:

The golden rule in dealing with difficult people is: try NOT to escalate the problem, not to make the situation worse. The word 'escalate' is similar in meaning to:
A.make something more serious
B.make something less serious
C.cool down
D.burst into anger
正确答案：make something more serious