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188528In order to get the best buy, customers like to shop around before making up their mind, so you need to compare your products with your competitors or the last generation in your introduction ( )

188529You don’t need to give the customers the actual price when you sell a product. ( )

188530Anticipate what your audience wants to know. Once you know their need, you can figure out how to “sell” the benefits of your topic to them.( )

188531We needn’t to keep a clear format throughout while crearting a company profile.( )

188532Write the Company History in Chronological Order is necessary for a company profile.( )

188533We needn’t to keep the business profile up-to-date.( )

188534In a company profile, try to make use of idioms and phrases.( )

188535It is advised to start the company profile with a focused introduction that reflects the management style.( )

188536How to keep confident while making an effective company presentation?( )

188537A general overview of a company usually includes__.( )

188538About how to make an effective company presentation, which one is not correct ? ( )

188539State Grid Corporation of China (SGCC) was established______December 29th, 2002.( )

188540Check that all of the charges are exact, and make sure you have a paper statement or receipt to walk away with.( )

188541If you’re pressed for time, you can’t always call the front desk and request a late check out, which will often buy you another hour.( )

188542Brush up on table manners and the basics of business etiquette before you go. This may help you avoid inappropriate behavior in a different culture. （）

188543Which one of the following belongs to the tips of hotel check-out?( )

188544Business travel requires careful preparation. Specifically, you need to take care of the following items:( )

188545All the single rooms _____ the park have been booked.( )

188546I’m very sorry we can’t help you_____ this occasion. Thank you for calling.( )

188547I’d like______ a room for two nights.( )

188548Well, would you mind __your suitcase?( )

188549Do I have to pay duty______ it?( )

188550Do you have anything______?( )

188551When organising a meeting, make sure that all interested parties are invited.( )

188552When organising a meeting, do remember to plan ahead before sending out the meeting notification.（）

188553The best way to call a meeting is to inform each participant individually by phone.（）

188554Which one of the follwing expressions is correct?( )

188555Which of the following expressions is correct?( )

188556A meeting agenda includes elements such as ______.( )

188557What are the _for the equipment? （）

188558In some cases, it may be used to forward the agenda to ______（attend）before the meeting. ( )

188559If more than one person is going to ______ during the meeting, the agenda should indicate whose turn it is to “have the floor”. ( )

188560The agenda should_____ the order of items and an estimated amount of time for each item.（）

188561In your meeting invitation, clearly state_. （）

188562At least people are______, and we did put together some useful proposals last season. ( )

188563It’s so_ that I feel it’s just a waste of time. ( )

188564Did you see the notice that is being__ in the office? ( )

188565If you dialed a wrong number, you can directly hang up to avoid embarrassment.( )

188566You should write as quickly as possible to catch every single word by the speaker while taking a message.( )

188567Try to speak in elegant and fluent language over the phone to show your language proficiency .( )

188568The only difference between face-to-face communication and telephone communication is that both of the speakers cannot see each other. ( )

188569A telephone conversation usually start with ( ).

188570What can you do to avoid mistakes while taking a message for other? ( )

188571“ ( )”indicates that the speaker wants to finish the conversation.

188572Which of the following is proper in telephone communication? ( )

188573Which is not necessary to write down when taking a message? ( )

188574In telephone communication, information is delivered by ( ).

188575You can ask a close-ended question in small talk ( )

188576Small talk is vital for a situation where silence would be awkward and uncomfortable, but where in-depth and personal conversations would be inappropriate.( )

188577Small talk is light , formal conversation.( )

188578The officers’ meeting is the authority of the company.( )

188579Human resources department is responsible for determining the salary and wages of different positions in the company. ( )

188580Human resources department is responsible for interacting with customers regarding inquires, complains and orders. ( )

188581Marketing is concerned with fulfilling customers’ needs at the right price. ( )

188582Human resources department is responsible for recruiting the right people with the required skills, qualifications and experience. ( )

188583Accounting department is responsible for ( )

188584Which of following topics you can discuss in small talk ? ( )

188585If you need to take a moment to think about the questions, remember to avoid the pet phrases. ( )

188586After the interview, it is not necessary to send a thank-you-note. ( )

188587Leaving a good first impression to the employer is very important during the job interview.( )

188588We do not need to make eye contact with the employer when answering their questions.( )

188589When having an interview, we need to arrive on time, look professional and dress properly. ( )

188590When having an interview, which of the following behavior are proper?( )

188591When we have an interview , we could greet the interviewer .( )

188592Which one is not true when answering questions during an interview?( )

188593Which of the following behaviors is proper? ( )

188594Which of the following factors is not the necessary factor in a resume? ( )

188595下列氨基酸属于人体必需氨基酸的是：（）

188596短波紫外线具有杀菌作用，主要是因为它可使细菌（）

188597引起慢性支气管炎和肺部炎症（）

188598可吸入颗粒物对健康的危害包括（）

188599二氧化硫污染环境后，除直接对人体产生危害外，还可造成（）

188600大气中常见的一次污染物有（）

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