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Positive words, such as “Thank you” and “pleasure” may help achieve positive customer contact.
Positive words, such as “Thank you” and “pleasure” may help achieve positive customer contact.
A.正确
B.错误
正确答案：正确
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英文技术写作
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Compared with numbers, bullet points and letters are better choices for helping readers locate steps.
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The imperative mood is often used in writing instructions, because it is more direct and economical.