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Writing letters of appreciation to customers who complain can be a smart business strategy.()
Writing letters of appreciation to customers who complain can be a smart business strategy.()
A.True
B.False
正确答案:True
标签:
数字时代的商务英语写作
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A personally written message will have much more impact on your reader than a ready-made card.()
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When responding to a letter of congratulations,minimize your achievements or suggest that the sender has exaggerated your good qualities to appear humble.()