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When a passenger requests a paper ticket instead of an e-ticket, you should:

When a passenger requests a paper ticket instead of an e-ticket, you should:
A.Say paper tickets are no longer available and force them to take an e-ticket.
B.Inform them of any additional charges for a paper ticket and issue it if they agree.
C.Refuse to provide a paper ticket.
D.Charge an exorbitant fee for the paper ticket without notice.
正确答案:B
试题解析:虽然电子客票是主流,但有些乘客可能因各种原因需要纸质客票,若航空公司提供纸质客票服务且可能有额外费用,应告知乘客,在其同意后为其办理。