A passenger in a wheelchair wants to know if they can use their own wheelchair during the flight. You should:
A passenger in a wheelchair wants to know if they can use their own wheelchair during the flight. You should:
A.Say yes without checking.
B.Explain the airline's policy on using personal wheelchairs during the flight, which usually involves stowing it and using the airline - provided wheelchair for in - flight movement.
C.Refuse without explanation.
D.Charge a fee for using their own wheelchair.
正确答案:B
试题解析:应向旅客解释航空公司关于飞行中使用个人轮椅的政策,一般是要将其收起来,飞行中使用航空公司提供的轮椅。