When the customer wants to book a business - class ticket， the agent says：

When the customer wants to book a business - class ticket， the agent says：
A.Business class is not available.
B.Okay， I will book a business - class ticket for you. The fare is [amount].
C.Why do you want to book business class？
D.You can only book economy class.
正确答案：B
试题解析：客户明确表示要预订商务舱机票，代理人确认并告知价格是正常的服务流程。