The customer requests a special meal. The agent should say:
The customer requests a special meal. The agent should say:
A.We don't provide special meals.
B.What kind of special meal do you need? We will try to arrange it for you.
C.You should tell us when you check in.
D.Special meals cost extra.
正确答案:B
试题解析:代理人询问客户需要的特殊餐食种类并表示会尽力安排,体现了对客户需求的重视和积极服务的态度。