The customer wants to know if there is a flight with a shorter layover. The agent should：

The customer wants to know if there is a flight with a shorter layover. The agent should：
A.No， all flights have long layovers.
B.Let me check and see if there is a better option for you.
C.You should just accept the layover.
D.Shorter layovers cost more.
正确答案：B
试题解析：当客户询问是否有更短中转时间的航班时，代理人主动提出帮忙查询，积极为客户寻找更好的选择，符合服务行业以客户为中心的原则。