When the customer confirms the reservation, the agent should:
When the customer confirms the reservation, the agent should:
A.Okay, your reservation is confirmed. Here is your booking reference number [number].
B.Great, you have booked the flight.
C.Your reservation will be confirmed later.
D.I will send you an email to confirm.
正确答案:A
试题解析:在客户确认预订后,代理人告知客户预订已确认,并提供预订参考号码,这是完整且专业的确认流程,方便客户后续查询和使用预订信息。