If the customer asks about the in - flight entertainment， the agent can reply：

If the customer asks about the in - flight entertainment， the agent can reply：
A.There is no in - flight entertainment.
B.We offer a variety of in - flight entertainment options， including movies， music， and games.
C.You can bring your own entertainment.
D.In - flight entertainment is only for first - class passengers.
正确答案：B
试题解析：详细介绍了机上娱乐内容，符合客服专业、热情的服务态度。