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What should you say when a passenger wants to change their reservation and you need to check the availability first?

What should you say when a passenger wants to change their reservation and you need to check the availability first?
A.Please wait a moment while I check the availability.
B.I can't help you.
C.You should have booked better.
D.Come back later.
正确答案:A
试题解析:礼貌地让乘客等待并说明原因,符合服务规范。