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If a passenger wants to change their reservation from economy class to business class, you might respond with:

If a passenger wants to change their reservation from economy class to business class, you might respond with:
A.Sure, it's free of charge.
B.There will be an additional charge for the upgrade. Are you okay with that?
C.Business class is always full.
D.You can't upgrade your reservation.
正确答案:B
试题解析:升舱通常需要额外付费,明确告知乘客并询问其意愿,符合实际情况和服务规范。