A passenger wants to change their reservation but is in a hurry. What is the best way to handle the situation？

A passenger wants to change their reservation but is in a hurry. What is the best way to handle the situation？
A.Take your time and don't rush.
B.Apologize for the inconvenience and process the change as quickly as possible.
C.Tell them to wait in line.
D.Ignore their urgency.
正确答案：B
试题解析：对于着急的乘客，客服应先表达歉意，然后尽快为其办理业务。