What should you do if a passenger's credit card is declined during the ticketing process？

What should you do if a passenger's credit card is declined during the ticketing process？
A.Yell at the passenger for having a bad card.
B.Politely inform the passenger and suggest alternative payment methods.
C.Keep trying the card without telling the passenger.
D.Cancel the ticket purchase.
正确答案：B
试题解析：当乘客信用卡支付被拒时，客服人员应保持礼貌，告知乘客这一情况，并建议其他可行的支付方式，这体现了良好的服务态度和专业素养。