When a passenger asks about the baggage allowance included in the ticket price， you should：

When a passenger asks about the baggage allowance included in the ticket price， you should：
A.Say it depends on the passenger's mood.
B.Provide clear information about the baggage allowance based on the class of service and the airline's policy.
C.Make up a random number.
D.Tell them to figure it out themselves.
正确答案：B
试题解析：乘客询问机票价格中包含的行李限额，客服人员应依据乘客的舱位等级和航空公司政策，清晰准确地提供相关信息。