When a passenger wants to book a ticket for a flight that has a stopover, you should:
When a passenger wants to book a ticket for a flight that has a stopover, you should:
A.Not mention the stopover details.
B.Provide clear information about the stopover duration, location, and any potential layover facilities.
C.Lie about the stopover length.
D.Tell the passenger to figure it out during the flight.
正确答案:B
试题解析:当乘客预订有经停的航班机票时,客服应向乘客提供清晰的经停信息,包括经停时长、经停地点以及可能的候机设施等,让乘客对行程有充分的了解,以便做好相应的准备。