If a passenger wants to book a group ticket for more than 10 people， you should：

If a passenger wants to book a group ticket for more than 10 people， you should：
A.Treat it the same as a single-passenger ticket.
B.Inform them about the group-booking policy， discounts （if any）， and special procedures.
C.Refuse to book a group ticket.
D.Charge each person the full individual fare.
正确答案：B
试题解析：当乘客预订超过 10 人的团体票时，客服人员应告知他们团体预订的政策、可能的折扣以及特殊的流程，以便乘客做出合适的决策。