When a passenger asks about the tax refund during a ticket refund process， you should：

When a passenger asks about the tax refund during a ticket refund process， you should：
A.Taxes are always non - refundable.
B.Let me check the tax - refund policy based on the type of ticket and the reason for the refund.
C.I don't deal with tax refunds.
D.You'll get the tax refund in cash immediately.
正确答案：B
试题解析：在处理机票退票时，对于乘客询问的税费退还问题，不能一概而论地说税费不可退，也不能直接表明自己不处理，更不能承诺立刻以现金形式退还税费。