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What should you do if a passenger's flight is delayed during the check - in process?

What should you do if a passenger's flight is delayed during the check - in process?
A.Don't tell the passenger and hope they don't notice.
B.Politely inform the passenger of the delay and provide updated information on the new departure time.
C.Blame the passenger for the delay.
D.It's not my problem, ask someone else.
正确答案:B
试题解析:在办理登机手续过程中,如果航班延误,工作人员有义务礼貌地告知乘客,并提供新的起飞时间等更新信息,以便乘客合理安排后续行程。