If a passenger has a lot of excess baggage during check - in， you should：

If a passenger has a lot of excess baggage during check - in， you should：
A.Let them check it in for free.
B.Politely explain the excess baggage policy and the associated fees.
C.Refuse to check in the excess baggage.
D.Your baggage is fine， don't worry.
正确答案：B
试题解析：当乘客在办理登机手续时有大量超重行李，工作人员应礼貌地向乘客解释超重行李政策以及相关费用。