The maximum weight limit for checked baggage on a certain flight is 20 kg. A passenger's bag weighs 25 kg. What is the best solution？

The maximum weight limit for checked baggage on a certain flight is 20 kg. A passenger's bag weighs 25 kg. What is the best solution？
A.Charge the passenger an overweight baggage fee.
B.Let the passenger remove 5 kg of items and then check in.
C.Suggest that the passenger send the excess items by express.
D.All of the above are possible solutions， depending on the passenger's choice.
正确答案：D
试题解析：当行李超重时，可向乘客收取超重费，也可让乘客取出部分物品使行李符合重量要求，或者建议乘客通过快递寄送超重部分，具体采取哪种方式可由乘客自行选择。