The customer asks how to pay for the ticket. The agent should reply:
The customer asks how to pay for the ticket. The agent should reply:
A.You can pay in cash at the airport.
B.We accept credit cards, debit cards, and online payment platforms. Which one do you prefer?
C.You have to pay by check.
D.Payment is not allowed over the phone.
正确答案:B
试题解析:该选项详细地列举了多种常见的支付方式,并询问客户的偏好,提供了丰富的支付选择信息,满足客户需求,体现了良好的服务态度。