When a passenger asks about alternative flights during a ticket change process， what information do you provide？

When a passenger asks about alternative flights during a ticket change process， what information do you provide？
A.Only the flight numbers
B.Flight numbers， departure and arrival times， layover details （if any）， and fares
C.Just the arrival times
D.The names of the flight attendants
正确答案：B
试题解析：当乘客询问改签过程中的替代航班信息时，应提供全面的信息，包括航班号、起降时间、经停细节和票价等，以便乘客做出合适的决策。