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商务英语视听说
商务英语视听说
1
How many chapters are included in the course?
2
This course aims to develop students’ proficiency in the use of English knowledge and skills in a wide range of business environments
3
This course is designated for undergraduate English majors
4
What are the basic elements in a resume?
5
Which of the following should NOT be highlighted in your self-introduction?
6
In the mode of STAR, the letterS stands for __
7
When you are asked why do you apply for this post? in the job interview, the interviewer is actually asking about ___
8
Which of the following should you do in the job interview?
9
In the mode of STAR, the letter A stands for ____
10
Which of the following is NOT a frequently-asked question in the job interview?
11
During the job interview, we can ask the interviewer directly our future salary or promotion since we are really interested in it
12
Don’t speak with too much facial expression and too many gestures in the job interview
13
Use some secular, free language instead of formal language to introduce yourself
14
If the ownership of the companies is not open to the public, we call them closely held companies
15
Subsidiary refers to a company that is owned or controlled by another larger company, ie parent company
16
A company structure chart will show the jobs, listed by job title, the reporting structure, and company management
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A job title is a term that describes in a few words or less the position held by an employee
18
Financial department is responsible for delivering goods to the customers
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Human Resources Managers are responsible for cultivating, training, retaining, and compensating human talent
20
2Ls refer to Language competence and Learning competence
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4Cs refer to Critical thinking competence, Creative competence, Cultural competence and Collaborative competence
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The following statements are usually related to cultural competence except______
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The following statements are usually related to collaborative competence except______
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You can make your business call _
25
When answering the phone, you should not say: ___
26
When taking a message in a business call, the caller should leave some basic information except ____
27
When making a call, sometimes there will be something wrong with the phone or telephone line Which of the following expressions is not right when expressing the problems?
28
When asking for someone during the business call, you should not say: ___
29
When making a call, sometimes there will be something wrong with the phone or telephone line At this moment, you can NOT say:
30
You should try to speak as loud as possible on the phone so as to make yourself heard clearly
31
In business calls if the person you want is not available, try to leave a message as detailed as possible
32
Usually a business call should not be longer than 3 minutes
33
During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter
34
Contact can be as simple as sending everyone a friendly reminder through office e-mail, phone calls, or a post card reminder through the mail
35
As a chairperson, before holding a meeting, you should also decide who should attend and what the purpose of the meeting is
36
It is ok that you begin a meeting five to seven minutes after it was scheduled
37
It is not necessary to stick to the agenda during the meeting
38
We should respect different views during the meeting
39
A well-planned agenda, posted ground rules, and using a bin can help meeting run effectively
40
The relaxing atmosphere is not good for the meeting to be productive
41
You needn’t use a consistent format when taking minutes
42
You should list all outcomes in the minute
43
A well-planned agenda, posted ground rules, using a bin and __ are the four most important keys to running the effective meetings
44
If your business trip is not necessary, it can be replaced by some alternatives
45
Making a positive and honest declaration can help you free from security check
46
Every country has specific regulations on the items to be carried in and out of the country
47
If it’s your first time to enter a country, you’d better know the relevant rules of declaration in advance
48
The receptionist should introduce the executive to the visitor first
49
If the meeting cannot be satisfies, the receptionist should always explain the real reason to the visitor
50
The receptionist should keep a register which includes date, time, name and the firm the visitor comes to
51
You should start the business talk with your business partner immediately after meeting him
52
The following can help you plan an efficient business trip except ____
53
I’d like to choose a hospitable hotel located in the city center, which should be equipped with business center and swimming pool In this requirement for room, which aspect is not mentioned?
54
A company presentation refers to a prepared speech given on behalf of listener’s own company for marketing and other certain purposes
55
If the basic elements are covered in a company presentation, it definitely means this presentation is an effective one
56
In a company presentation, the speaker should make the content well-organized, clearly identify the main points and supporting points
57
Nonlinguistic techniques mean body language and eye contact
58
In the main body of a company presentation , company profile, location, key personnel, market application areas should be covered
59
In a company presentation, some technical support especially slides, flip charts, PPTs are very important
60
The presenter is supposed to deliver the presentation as soon as possible
61
When company’s performance should be involved, some vivid verbs, the line, bar, pie graphs are the most favorable options
62
The basic elements of a company presentation contain __
63
What are the preparations before a company presentation?
64
Product presentation may be given to the investors to attract additional funding
65
A complete product presentation should include all 6 parts: introduction, outline, body, summary, conclusion, question and answer session
66
It’s advisable to state the outline at the beginning when giving a product presentation
67
Using pictures and visual aids can help to attract the audience’s attention when giving a product presentation
68
You may give a fluent product presentation without practice ahead of time
69
Body language can help to leave a deep impression on the audience
70
A good product presentation should be kept short, simple, engaging and real
71
When using PowerPoint slides, you should try to limit slides to one every minute
72
Keep your product presentation simple Here simple means __
73
When giving a product presentation, you can use the following non-verbal communication skills: _
74
An annual report is an in-depth and comprehensive overview of a business’ or an organization’s key moments and metrics from the previous year
75
For closely held companies, periodic financial reports are required by law
76
The balance sheet provides a snapshot of the firm’s assets and liabilities
77
There are three Elements in balance sheet, namely assets, liabilities and owner’s equity
78
Assets= liabilities + owners’ equity
79
Too much debt in the capital structure can pose a risk during rough periods in the economy, too little debt might be a sign that too little leverage is being used possibly limiting the company’s ability to grow as quickly as their competitors
80
A business presentation is typically carried out using audio/visual presentation material, such as projectors and statistical documents created with presentation software
81
A good presentation can help a professional, or a business stand out from the competition, connect with new clients and make an impression on industry leaders
82
Typical annual reports will include some basic reports and statements except __
83
The following statements are usually related to improving presentation skills except __
84
Exhibitors usually sell more products at trade fairs than sales calls
85
It takes a comparatively short amount of time to reach the customers at trade fairs
86
Everyone who visits your display knows the detail of your product or service
87
The most valuable thing a trade fair provides is opportunity for future communication
88
Before sending your booth staffers, you need to consider the weather of the place where the trade show is held
89
Asking the non-competing exhibitors about the previous trade fairs is a good way to find the best fairs to attend
90
The key to find the best trade fairs lies in finding the ones that pull in the most decision makers for your industry
91
Offering food the attendees is an excellent idea
92
Directions: Choose the right things from the information box below for a seller/buyer to do at a trade fair Pay attention, there are some things neither side should doThe seller:___
93
Inquiries are usually made by sellers in international trade
94
In response to an inquiry, a quotation may be sent
95
In reply to an inquiry, you can provide more than what are asked for
96
There is no need to reply if you have no interest in the inquiry
97
A quotation is an indication of price without obligation
98
In making a firm offer, clear, complete and final trade terms are not necessary
99
An offer may either be firm or soft
100
A soft offer is an offer without engagement, so it is non-firm offer
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